Communicating with Customers

Few enterprises have opportunity to dictate which formats to use when exchanging messages with customers.  Many customers mean many formats, much re-keying, delays in processing orders and delays in delivering goods.

It is a significant challenge managing an efficient order management process whilst ensuring an optimised order-to-cash process.  Messages in a variety of formats - multiple EDI standards, multiple XML messages, multiple spreadsheet, Word document, or PDF formats, as well as multiple fax formats - arrive alongside web orders and messages.

The OmPrompt Messaging Platform meets this challenge head on.  OmPrompt helps organisations become agile enterprises by building fully connected supply chain communities quickly and at low cost.  OmPrompt supports the full range of format options, structured and unstructured message types, provides business process and management support and full monitoring and alerting.   

OmPrompt helps the enterprise realise the true potential of electronic business.