Is the process by which the inbound messages are automatically transformed into required outbound formats and delivered in accordance with the routing instructions specified by the Process Flows.

This layer of the service is visible to the customer, who can use it for real-time message tracking, traffic reporting and service auditing - a full audit trail allows customers to view either individual transactions or custom reports; configurable dashboards such as charts, traffic lights and speedometers make this data user-friendly and presentable steps.