The Consultancy Team

By creating a tailored project plan and working closely with each client and their stakeholders, our consultants will ensure a successful deployment.  Professionally we always aim to exceed rather than just meet expectation.

We hold to a core process that underpins every customer system. 

During project scoping, we set objectives and agree resources, limitations, responsibilities, timescales and a process framework.  From there we gather data that allows us to understand the environment, business process, interfaces and requirements that will form the basis of the working relationship. We analyse the findings to identify issues, propose solutions, and clarify savings and returns on investment.   When the system is implemented, we agree support, guide web portal usage, conduct user acceptance testing, exception handling and escalation process.

At Go-Live, our consultants work closely with the integration team during the on-boarding process and maintain ongoing checks on success criteria, future goals and development plans.