Order Automation automates every order, EDI, web, fax or email, by automatically transforming the data, applying business workflow rules and then delivering the data directly to any ERP system.
Because data cannot be miskeyed, transactions become consistently faster and less expensive and staff devoted to manual order entry can be redeployed.
Overall, percentages of perfect orders are significantly improved and customers receive a better service.
Real time status updates.
Detailed audit trail for all transactions processed.
Customisable layouts.
Summary views and detailed drill downs.
Full search and query.
Full automation of non-EDI orders.
Implemented within weeks if not days with each customer going 'live' as they are on-boarded.
Integrates with existing infrastructure and changes to business logic are easily accommodated.
Return on investment within six months.
"The OmPrompt process removes the need for manual input of data by our customer services staff. The result is quicker, cheaper and more accurate registration of customer orders in our systems."
Iqbal Bahia, Logistics Director, SFS Intec