Starting their OmPrompt automation journey, with a new EDI vendor, has meant Concha y Toro have automation support at a strategic level and can reap the benefits of OmPrompt's technology throughout their business.
Automating 50% of their manual orders has meant this global spirits company is now seeking global success with OmPrompt..
With OmPrompt's Smart Automation Solutions, this manufacturer was able to reduce claims, become more efficient and get to the route cause of claims faster.
With OmPrompt’s language capabilities, they were able to further implement us into their EMEA Shared Service Centre (SSC) going from 75% automation to 93%.
One of our customers – a global medical device manufacturer – was looking for a way to improve their European operation. Not only did they want to improve customer care, they also needed help to process over 120,000 orders that they receive across the UK every year – without negatively impacting their customers in any way. Hear their story...
This OmPrompt client case study looks at how a world-renowned brewer used OmPrompt's order automation solution. They were able to meet their customers' high expectations; work towards a paperless world of 'the perfect order'; and increase customer satisfaction.
This case study shows how OmPrompt helped a world-leading water brand handle an increasing volume of orders, without increasing headcount. Download this client case study and discover whether you can meet your strategic objectives by automating your order processing.
Supply chain leaders are expected to deliver much more than just efficiency. This document shares the real-life stories of 3 OmPrompt Customers - and shows how they achieved process automation success by improving their business processes with customer automation management.
How did this OmPrompt customer reduce their errors, increase control and make their own customers happier? We tell their story in this quick whiteboard video. Don't believe us, after all, believe them - and you'll discover how we can help prevent inaccurate sales orders, reduce the high cost of resolving disputes and improve results with Customer Automation Management.Watch it to find out more...
Ian Singleton, General Manager of Logistics Support at Arla, explains how OmPrompt’s Claims Management, one of the managed services within OmPrompt’s Customer Automation Management portfolio, has allowed Arla to automate manual processing and validation of delivery claims.
Malcom Hamilton, Customer Services Manager at Arla, explains how OmPrompt’s Order Automation, one of the managed services within OmPrompt’s Customer Automation Management portfolio, has allowed Arla to automate manual order entry and processing.