Cash gaps refer to any manual intervention that hinders the process or hides the reason or evidence that might either prevent a dispute or hasten its resolution.
The wait for returning of proof of delivery (POD) documentation from the logistics provider, or time pressured investigation into customer claims place a heavy burden on the supplier’s accounts receivable department. These are gaps in the visibility that delay cash collection.
There is a better way. OmPrompt’s intelligent cloud provides companies with real-time information on delivery (IOD) and automatically flags every genuine claim.
OmPrompt delivers customer automation management and Order-to-Cash Automation so businesses can stop using human resources for repetitive tasks and manage by exception to achieve transactional and process excellence, providing superior customer service.