Invoice inaccuracies are often introduced early in the customer management cycle, caused by out of date master data, particularly at the customer end. Introducing manual processes to chase down these inaccuracies is inefficient and can be costly to days sales outstanding (DSO) and other cash objectives.
Accelerating the exception management process brings immediate awareness to potential mismatched or misaligned data and accounting teams have an early chance to reduce errors downstream.
This can be achieved by linking the data available from the transaction messages submitted by the customer and internal systems.
OmPrompt’s intelligent cloud-based approach addresses the invoicing issue in an innovative way: by capturing, collating and automating repetitive interventions.
OmPrompt enables many of the world’s leading brands to eliminate gaps (workarounds) freeing customer facing staff to offer a superior service.