Your master data is your ‘rule book’ that ensures the information contained within a customer’s order, proof of delivery, or remittance advice ends up in the right place in your ERP system. As long as the information within the customer’s documentation matches their master data, everything is fine.
However, when the information does not match up, problems occur within your operational supply chain.
The typical way organisations deal with non-conforming customer information is to sift through the documentation manually, and key information into their ERP by hand. This labour-intensive process is costly and error-prone. And once you’ve entered the wrong information into your ERP, you’ll have issues to deal with further down the line, such as: incorrect deliveries, the inability to reconcile invoices, and increased DSO.
We need access to your master data on a regular basis. This enables us to ensure that we’re checking your customers’ documentation against the right set of rules. Typical formats of master data are: xls, xml or csv.
There several ways we can receive your master data: