In many business environments, a significant number of orders require some form of manual intervention. But every time someone has to manually intervene processes become less efficient, and there's an increased risk of inaccuracy than with an automated order processing system.
Conventional approaches to order automation only go so far because instead of accommodating your customers, they expect your customers to adapt to a specific set of standards. Suppliers don't have a choice. In today's competitive enviroment, suppliers either have to accommodate customer diversity and perferences, or risk losing their business.
We believe there is a better way: A way to process orders efficiently, and ensure customer satisfaction. Our Intelligent cloud-based approach is enabling suppliers to regain control of the customer order management cycle by automating their order processing system. Businesses can now accommodate almost any format in which their customers would like to submit orders and increase service quality whilst avoiding waste, managing by exception, and substantially reducing risks to the business.
Keep your customers happy - and avoid order gaps
Advanced order processing systems capture and store important data from your customers, so you have all the valuable information from their orders stored - consistently and accurately. As a result: