Process Automation & Control

Building on Automated Data Entry, Process Automation is where you really begin to build a digital operation.

Process automation and control is step 2 in the digitisation journey. To get here, you’ve already embraced automated data entry, and as a result have accurate, up-to-date supply chain information (data) within your ERP system.

The logical next step is to use your ERP data to create the documentation that flows out of your organisation, and automatically send it on to your trading partners – via EDI, email… or any other format they demand. This saves time, as your teams no longer have to extract ERP data, manually create a document, and then send it. Every single business document that you create and send can be created and sent automatically using OmPrompt’s automation platform.

Some of the Processes you can Automate:

Sales & Customer Service

1) Sales Order Processing
2) Consignment Order Processing
3)Consumer Complaint Processing

Supply Chain & Logistics

1) Transport Order Processing
2) Delivery Status Processing
3) Claims & Returns Processing

Finance & Administration

1) Claims & Returns Processing
2) Invoice Dispute Processing
3) Claims & Deductions Processing

How Does Process Automation Relate to Automated Data?
If you imagine process automation added on to your automated data entry, you can see that entire sections of your supply chain can move forward, without any human interaction. Add enough of these processes together, and you have an almost zero-touch transactional supply chain.
Why Bring Process Automation into Your Business?

The time, and therefore money, saved in automating your documentation is reason enough to implement this within your operational supply chain. However, the real strength of OmPrompts platform is in the way is identifies and flags up information that doesnt look right – the exceptions.  

Non-typical ordering behaviour, GRNs that dont match with the order, and invalidated claims can all be flagged up automatically for review by your staff. While the platform processes the bulk of the transactions, you can focus on resolving issues and finding better ways to operate with your trading partners. The more processes you automate, the more efficient the platform is at spotting gaps in your processes. This is why a business built on automation can do so much more with the resources it has.

We dont see Process Automation as the end of your digitisation journey.

 

Now you have everything in place, its time for the final step – Operational Visibility and Insight.